Impact Practice

This program provides you with everything you will need to plan, measure, communicate and grow your social impact.


Interest in social impact measurement and SROI (Social Return on Investment) is growing. Governments, foundations and impact investors are raising the bar and asking for better evaluation and impact data.

Purpose-led businesses, social enterprises, nonprofits and charities are under increasing pressure to demonstrate value. Organizations need to show they: deliver value for money services; produce economic, environmental and social impacts; and create measurable social value for stakeholders.

While there’s no simple, cost-free solution to the challenges of measuring social impact, it really doesn’t have to be complicated. With just a little time and effort even small social enterprises can measure social impact in a balanced and compelling way.

This program has been developed to support better impact practice. It is the world’s most comprehensive impact measurement training program, and covers covers everything that organizations can do to plan, measure, communicate and grow their social impact.

E-learning Package

$ 999
  • Availability: On Demand
  • Access: Unlimited
  • Courses: 10


On successful completion of the program you will be able to –

Through a series of 10 online training courses, the program brings together in the most comprehensive way yet, best practice social impact measurement tools, templates, and examples from across the world:

Your organization is on a mission to change society for the better. It all starts here. Find out how to tell others about your cause and why it matters. Learn how to build consensus on the mission that propels your work forward and defines its success.

All successful social enterprises find the sweet spot between mission and money. Learn about the different businesses approaches that can be used to deliver your mission and how to design a responsible business model that will maximise impact.

Social businesses are complicated organizations. They create value in many ways. Find out about value propositions, and how you can use them to describe the things that make your work distinctive, successful and uniquely valuable to others.

Making a positive change in the world isn’t easy. It takes careful planning. Find out how to explain your Theory of Change, visualise it a simple Logic Model and use it as the basis for social impact assessment.

Not everything that counts can be counted, and not everything that can be counted counts. Discover out how to find, use and apply performance metrics to show that you are making progress and achieving the impact you hoped for.

The facts are always friendly, so let good evidence guide your way. Find out how to decide what evidence you should be collecting and the methods that you can use. Learn about our 10 tips for better data collection and a simpler life.

Using data can be overwhelming, but you don’t have to drown in a sea of numbers. Find out how to analyze and verify social impact data quickly and in a way that stands up to scrutiny. Learn how to use data to make smarter and more impactful decisions.

You no longer have to get weighed down by the same dull social impact reports. Find out the secrets of good impact reporting and some great examples. Learn how to use narrative, numbers, images and impact stories to good effect.

Don’t keep your social impact story a secret; shout it from the rooftops. Find out to use tried and tested communication methods to share your evidence, strengthen your message as a social enterprise and mobilise an army of supporters behind your cause.

Got your message out there but want to take things to the next level? Find out how to use evidence to drive a cycle of improvement – transparent performance, useful learning, better results, more support, and it goes on.

E-learning bundle

$ 999
  • Introductory program video
  • Unlimited access to all 10 online courses
  • Downloadable templates and worksheets
  • An array of relevant examples
  • Readings and further resources
  • Initial check-in call with the program leader


Contact us to discuss your needs
  • Everything in E-Learning Bundle
  • Deepen your learning through an intensive, group-based training day (some locations only)
  • Access to exclusive resources, ongoing access to a program advisor
  • Certification on successful completion of an applied program assignment


Contact us to discuss your needs
  • Everything in Accelerated Certificate
  • Personalized program
  • Monthly check-ins
  • Access to group coaching every two weeks by way of video calls
  • 10 one-on-one coaching sessions


The impact practice program is designed especially for social enterprises, mission-led businesses (such as B-Corps), nonprofits, charities and co-operatives, as well as the institutions that support them.

Looking for better ways to report on Environmental, Social and Governance (ESG) matters? Heard about social impact measurement and SROI but don’t know where to start? Can’t decide on which social impact measurement tools to use? Looking for better alternatives to SROI training or traditional nonprofit evaluation courses?

Look no further, this is the program for you.


This program has been developed in partnership with Social Value Lab, a world-leading centre from social enterprise research, program evaluation, and impact measurement. Social Value Lab provide organizations with the actionable tools, know-how and skills they need to transform their culture and impact.

The program instructor is Jonathan Coburn, founding director of Social Value Lab. Based in the UK, he has worked with social impact organizations for more than 20 years as a consultant, evaluator and impact measurement specialist. He continues to work with frontline social enterprises and nonprofits, as well as the supporting cast of governments, national and international agencies, foundations and social investors.